DANA, QRIS and jurisdiction terms
Our Legal position starts with clear access conditions: you must provide accurate account details, complete phone verification when requested, and use the service only where local law permits. We may review account activity connected to DANA, OVO, GoPay, QRIS, bank transfer or virtual account records when
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checking ownership, correcting a wallet status or resolving a withdrawal request. These checks protect the account record rather than changing the policy. We explain any requested step through the account route, and you can ask our support team why a document or confirmation is needed. If
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a rule differs by location, eligibility depends on local law, including for people connecting from Surabaya or another Indonesian city. Keep your login details private, read the current terms before using the service, and contact us before opening a second account if your circumstances change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.